Are your customers looking for loyalty? In the article ‘the Path to Greater Share of Wallet Lies in Digital Loyalty,’ Angela Hanson of CSNews.com writes about the importance of a high-quality loyalty program. Seventy-three percent of customers are likely to switch brands if they don't get a simple, personalized and consistent experience across
Our Retail Consultants have seen their share of busy holiday weekends. Memorial Day weekend is the kickoff to the busy summer season. Now is the time to start stocking up to ensure your store is ready for this big weekend and the months following. Below are some recommendations from our expert Retail Consultants
Your customers are online, are YOU? Meet your customer where they are - in this case, virtually. Especially in the era of Covid, people are searching for destinations online ahead of time. Use your web presence to let them know what products you carry (food service, specialty items, alcohol/tobacco), show them that your
Private label vs. the national brands Sales of private label offerings are expected to grow this year. In the article 'Private Label Offerings Predicted to Grow This Year,' NACS writes: Although private label accounts for only 4% of grocery e-commerce sales, that number has quadrupled during the past two years, pointing to an
Our Retail Consultants weigh in on their summer essentials Warmer weather means camping, hiking, rafting, picnics, road trips, and tons of other summer activities. Convenience stores need to be ready for a variety of patrons coming through their stores. Below are some summer must-have product recommendations from our expert Retail Consultants.
Idaho Powerball's Future In March, Idaho lawmakers shut down a proposed bill that would have allowed the Powerball to continue in Idaho. Powerball's expansion to operate in the United Kingdom and Australia conflicts with an existing Idaho state law. As it stands, the Powerball will no longer conduct business in Idaho beginning this
More than half of c-store retailers are expecting pre-pandemic trip levels According to a NACS Retailer Member Pulse Survey, 52 percent of retailers anticipate a rise in customer this summer. 28 percent expect travel to remain lower than usual until 2022. Convenience Store News describes specific anticipated trends based on the survey results,
The Why Behind Convenience Stores In the NACS article 'The Why Behind Convenience Stores,' Chris Blasinsky explores the origins and evolution of the convenience store. With the fast pace of change in our industry, it is important to remember the purpose of a convenience store in the past and present in order to